Zingoy.com Terms & Conditions
Last Updated: September 27, 2016
Please read the following terms and conditions very carefully as your use of services on our website www. zingoy.com ('our Website') is subject to your acceptance of and compliance with the following terms and conditions.
Zingoy.com is a platform that allows its’ Registered Users (hereinafter also referred to as ‘Users’) on www.zingoy.com (hereinafter also referred to as ‘the website’ or ‘Zingoy’), to claim cashback on their as well as their friends shopping.
HOW DOES ZINGOY.COM WORK?
To earn cashback, all the User needs to do is create an account with the website and use the Zingoy link for their purchases. Once the tracked purchase is confirmed by the Merchant (‘validated transaction’), the User will be entitled to receive the cashback in their account.
Zingoy.com in this regard provides the following services to its registered users -
- Zingoy account gives the User a detailed insight on a single dashboard of his earnings via Zingoy & top offers & stores on Zingoy.
- Zingoy directly connects users with Merchants, without the Users having you to apply for each Merchant individually.
- All links generated by the Users from their account would automatically be converted into affiliate links.
- Users will not be required to contact multiple Merchants or affiliate networks for confirmation or record of any actual purchase made or commission pay out, in case of multiple purchases made by the Users from the Merchant’s Website.
- Zingoy.com shall manage the User’s account and by keeping an up-to-date record of actual purchases made by the Users’. On claiming the cashback, Zingoy.com directly transfers the validated cashback amount to the Users bank account provided on Zingoy or allows the User to claim the cashback by way of gift vouchers.
Zingoy also provides cashback on download of Merchant Mobile Application (‘Merchant App’) from the play store. The eligibility of cashback on Merchant App download is available on individual Merchant Store Page. The cashback will be validated based on the details provided by Merchant in this regard. Zingoy will in no way be responsible in case of untracked transactions for App download.
Our Cashback Service allows registered on Zingoy.com website to create an account with Zingoy.com to earn cashback on tracked purchases from Merchant websites. To qualify for cashback, the Merchant must confirm that the User's purchase is tracked, genuine and successful for Zingoy.com to process the cashback for the transaction.
HOW DO YOU USE ZINGOY.COM?
On successful registration of the User with Zingoy, the User would get automatically connected to all the Merchants associated with Zingoy, without the User having to individually apply to each such Merchant. The Zingoy account provides the User with the details of revenue earned by the User during a particular period from each Merchant.
Presently, Zingoy has more than 600 Merchants associated and registered on its platform. Zingoy enables Merchants to get access to an army of Users registered with Zingoy, thereby resulting into great inbound clicks and quality traffic, which in turn, would lead to higher conversions and sales on Merchant websites.
In order to use our Service you must be a registered on our website. You may complete the registration process at http://zingoy.com/sign-up. Zingoy would require the following information from you in order to register you on the Zingoy network:
- E-mail id
The information and materials on our Website may contain typographical errors or inaccuracies. Zingoy reserves the right, in its sole discretion, without any obligation and without any notice requirement and for any reason, to change, improve or correct the information and materials on this Website and to suspend and/or deny access to this Website or portions thereof for scheduled or unscheduled maintenance, upgrades, improvements, corrections or otherwise.
REFER A FRIEND AND EARN
Zingoy rewards referrals on signing up and doing the first transaction. Zingoy will reward the existing user and the new referred user with cashback. As a part of the inaugural offer, a higher cashback may be rewarded for referrals. Zingoy reserves the right to change the cashback rewarded for referrals at any point of time without prior notice to its users.
- On ‘Refer a friend’ page here, Zingoy will provide its select users (‘existing users’) with a unique code & link (‘referral code’). Users are required to share the referral code with their friends.
- Every time a new user signs up with Zingoy using the referral code, existing user will get Rs. 50 as ‘tracked’ transaction in their existing accounts (‘referral bonus’). We do not wish to disappoint your friends and hence they too will get referral bonus of Rs. 50 in their new user account. Existing user & New User will receive the referral bonus only when the new user signs up using the referral code or referral link of the existing user.
- For New User – The status of the referral bonus will change from ‘tracked’ to ‘validated’, once the New User crosses the minimum threshold of Rs. 250 and the new user will then be able to claim cashback for the same. For the purpose of claiming the cashback, user will have to follow the mobile verification process. The referral bonus will be validated only when new user reaches a minimum of Rs. 250 in cashback earned via purchases. Existing & New Users will not be entitled to referral bonus in case the threshold limit of Rs. 250 is achieved by way of referring friends.
- For the Existing User - Once the New User who is referred to by the existing user crosses the minimum threshold limit (of validated cashback), the status of the referral bonus reflected as ‘tracked’ transaction for the existing user will be changed to ‘validated’. The Existing User will be able to claim the validated cashback only when the New user crosses the threshold limit of Rs. 250. Please note that the referral bonus will be validated provided the new user reaches the threshold of Rs. 250 via purchases made. Existing & New User will not be entitled to referral bonus in case the threshold limit of Rs. 250 is achieved by way of referring friends.
- Zingoy reserves the right to open the referral program to select users.
- The referral bonus amount and policy may change in the future. Referral bonus will be rewarded to the existing user & new user based on when the new user signs up and the amount being rewarded by Zingoy, if any, at the time of sign-up.
- There is no restriction on the number of friends with whom the referral codes may be shared
- Referral bonus is available per new user sign-up using the referral code
- This campaign can be availed by all existing registered users
- For Select Company users (i.e. Companies with which Parity Cube Private Limited / Zingoy Rewards Private Limited has entered into an agreement): If a Company employee refers another Company employee then they will only be eligible for the Company Joining Bonus and not the Referral Bonus. If a Company employee refers a non-Company employee then they will be eligible for the Referral Bonus.
- This is an exclusive program by Zingoy and the Merchants are not involved in the same.
- In case of any fraudulent activity by any user or the friends referred by them, Zingoy reserves the sole right to deny the referral bonus and / or suspend the user account permanently
- Transaction made by the User should be tracked by the respective Merchant/Store in order to be eligible for the offer. Zingoy.com will not be responsible for any untracked / rejected transactions
- Zingoy.com is not responsible for the contents of or information offered by any linked website, any link contained in a linked website or any changes or updates to such websites
- Other terms and conditions provided on Zingoy website and Merchant website shall apply
- Zingoy.com reserves the right to change the terms of this offer at any time, without prior notice to the users.
- Use of this Website shall be deemed acceptance of these terms and conditions and all amendments from time to time and the user shall not be entitled to claim that he/she was not aware of the same.
ACCESS TO ZINGOY.COM
Access to Zingoy through your computer/laptop as well as Zingoy applications and the software designed to support your tablet or other similar devices has been provided to give you ready and convenient access to Zingoys’ services by way of updates, notifications, news, etc., as it may not be possible for you to have continued access to Zingoy through your computer device. All rights, privileges, property and Intellectual Property contained in the software designed for such downloadable applications shall at all times remain the sole and exclusive property of Zingoy. You will not be authorized to copy, reproduce or license the rights contained therein or create similar software by unauthorized use of the source code/object code contained in the software or run a similar program to support other applications on your/third party’s mobile/cell phone/tablet or other communication device.
As a result of high internet traffic, transmission problems, system capacity limitations, and other problems, you may, at times, experience difficulty accessing the Zingoy Website or communicating with Zingoy through the internet or other electronic or wireless device. Any computer system or other electronic/mobile device used to access the Zingoy Website can experience unanticipated outages or slowdowns, or have capacity limitations. Your uninterrupted and satisfactory use of our Website shall to a great extent depend on your internet service provider, uninterrupted internet connection on the computer /Laptop or data network/ Wi-Fi Connection on your mobile/cell phone/tablet. Zingoy does not guarantee continuous, uninterrupted or secure access to its Website.
Zingoy does not guarantee that any content deals, postings, messages, text, files, photos, videos, comments, images, or any such material ("Content") posted on our Website will be free from viruses that may have contaminating or destructive elements. Any Content may be downloaded/ used by you solely at your own risk and discretion. Zingoy shall not be liable for any harm whatsoever, caused to your computer system or loss of any data resulting from the download of such data/content. It shall be your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) on your computer, laptop, mobile, tablet or any other device connecting you to our Website to satisfy your requirements as to the safety and reliability of the Content.
As you are aware that Zingoy does not directly source or sell the products and services offered on the Website, the modus operandi for purchasing a particular deal, voucher or merchandise would be that Zingoy will direct you to the web domain of that particular brand/merchant chosen by you and you will be required to follow the instructions for making the payment on such webpage through your credit/debit/. Your purchase activity may at times be interrupted due to faulty internet connection, or other electronic or wireless device, slowdowns or capacity limitations in the electronic/mobile device, or the web domain of the website to which you are re-directed to enable the payment gateway. It is expressly clarified that Zingoy is not and shall not be responsible for any loss, damage or liability incurred by you including but not limited to incorrect or higher amount charged to your account/debited, password invalidated, non-acceptance of card, amount charged or debited more than once, etc. Your payment concerning merchandise purchased shall at all times be governed by the terms and conditions of the brand/merchant from whom such purchase is made and we encourage you to refer to, read and fully understand the same before making a purchase.
Additionally, security of your credit/debit/, net banking password or other unique payment password, bank account number, or other bank account details (“Bank account details”) vis-a-viz. your purchase order shall also be governed by the terms and conditions of the brand/merchant from whom you purchase a particular product or service. Zingoy shall not be liable for (i) any harm whatsoever that may be caused to your computer system due to faulty internet connection or any reason whatsoever that refrains you from successfully rendering the payment (ii) loss or misuse of the Bank account details shared by you on such website due to any reason whatsoever (iii) incorrect amount charged to your account or (iv) failure by the respective brand/merchant to refund any extra amount charged to your account. It shall be your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) on your computer, laptop, mobile, tablet or any other device connecting you to our Website to satisfy your requirements as to the safety of your Bank account details. We suggest that you exercise care and caution before sharing your Bank Account details on any web domain.
USER AND THIRD PARTY WARRANTY AND REPRESENTATION
By using this Website, you understand and accept that all the Content and the authenticity of such Content posted on our Website pertains to third Party Merchants, or is linked with their Service, is the sole responsibility of the person /user from whom such Content has originated. Zingoy cannot control and would not be responsible for any Content posted on the third party Merchant Website or any content posted by the Users on their websites/ blogs or any of the social networking website.
You hereby undertake and agree that you shall adhere to your ethical responsibility of not posting any offensive, indecent, inaccurate, bogus, misleading or otherwise objectionable Content. The Users further warrant that to the best of their knowledge, no action, suit, proceeding, claim or investigation has been instituted, initiated or threatened to be instituted or initiated against any Content posted thereby.
Zingoy hereby disclaims any loss, claim, damage or liability(ies) of any kind incurred by you as a result of use of the Content posted, emailed or otherwise made available via the Service. You agree and confirm your awareness that we shall not be responsible for any loss, claim, damages or liability incurred by you which may arise as a result of the Content posted by you or through your account.
ZINGOY TO THIRD PARTY CONTENT
The Zingoy Website and Content available through the Services may contain features and functionalities that may link you or provide you access to third party content and web domains, which is completely independent of Zingoy, including web sites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole.
We have included links to these websites to provide you with access to information and services that you may find useful or interesting. We have not, reviewed, evaluated or approved these sites and we are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. Use of this website is purely your discretion and decision and nothing contained on the Website or herein shall be deemed to construe as shopping advice or inducement to shop a particular brand or use a particular shopping platform. The inclusion of any linked site does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by Zingoy of any information contained in such websites and the content therein is merely an offer and not a recommendation to buy or sell any products or services.
Zingoy shall not be responsible or liable for any loss, claim, damage or liability of any nature incurred by you as result of your dealings with third party web domains and/or using any payment gateways associated with them. Zingoy shall not be a party to any dispute which may arise between participants on this site, or between users and any third party. In the event of such a dispute arising, you hereby release Zingoy, its officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any manner related to such disputes and/or our Services.
You hereby indemnify and keep indemnified, saved, defended and harmless on full indemnity basis Zingoy and all persons claiming under Zingoy (“Indemnified Persons”), from and against all losses and/or damages arising as a result of any notices, proceedings, litigations, claims, penalties, demands causes of action, judgments, liabilities, costs and expenses (including, without limitation, reasonable attorneys’ fees) that may allegedly arise out of, in whole or in part from:
- 1. Use Of Such Websites;
- 2. Misuse Of Any Data Or Personal Information Fed By You Or Any Content Posted On such Website By Any Person;
- 3. Loss/Damage Caused To You As A Result Of Faulty/Defective Product Delivered To You Or Change In Specification Of The Product Delivered;
- 4. Bogus Or Unauthentic Deal Chosen By You Or Withdrawn By The Merchant/Brand After Opting For Such Deal;
- 5. Infringement By You Of Intellectual Property Rights Of Such Third Party Web Domains;
- 6. Loss/Damage Caused To You As A Result Of Mis-Representations Made By A Particular Brand Or Merchant;
- 7. Any claims Against You Alleging Mis-Use Or Unauthorised Usage Of Information/Data Available On Third Party Brands/Merchants Linked To Our Website;
- 8. Disputes Arising Between (I) Participants On This Website And/Or (Ii) Users Of Our Website And Any Third Party;
- 9. Decision With Respect To Such Dispute Made By Any Authority(ies).
THIRD PARTY DEALINGS
Deals offered or proposed may be offered to you by Third Party Merchants on our Website. Your continued usage of our product/service shall be deemed to be an acknowledgement of our offer made to you in this regard. Any loss, harm or damage caused or any expenditure caused or incurred in this regard shall not be attributable to Zingoy.
You may conduct whatever investigation you deem necessary and/or appropriate before proceeding with any online or offline transaction with any of these third parties. Please note that Zingoy only provides the links to products on third party websites; therefore it cannot and would not be held responsible if the product chosen by you is out of stock on the third party site.
In addition to the above, it may be noted that we are not a party to any transactions with Merchants, and are not the seller or supplier of any of the goods or services that they make available. Thus we do not have any of the legal obligations that apply to the sellers of those goods or services.
Accordingly, we have no control over or responsibility for:
- a. the quality, safety, or legality of those goods or services provided by the Merchant/s; or
- b. Ability of the Merchant/s to supply the good or the title to any goods or provide any services.
- c. Inability of the Merchant/s to provide any service or after-sale services promised at the time of delivering the goods or providing the services
- d. Any other transaction entered into between the User and the Merchant
Members should exercise no lesser degree of caution in entering into transactions with the Merchants than they would when entering into a similar transaction offline. To the extent that the Applicable Law permits, you release Zingoy, our agents and employees from all liability arising out of or in connection with any transactions with the Merchants, including (without limitation) all claims and demands relating to uncompleted or completed transactions with Merchants, or goods or services offered for sale or supply, or actually sold or supplied, through or in connection with any transactions with Merchants.
CONTENT AND ITS INTENDED USE
We may change the format and content of the Zingoy website from time to time. You agree that your use of the Zingoy Website and its products and services is on an 'as is' and 'as available' basis and at your sole discretion and risk.
We do not accept any liability for any loss or claims arising from:
- 1. Any Purchase Made; Or
- 2. Any Loss, Damage Or Harm Caused Due To Action Taken Upon Any Advice Provided/Posted On The Website.
RESPONSIBILITY OF USERS
You understand and acknowledge your moral responsibility vis-à-vis the content posted by you on any platform, bearing in mind your association with Zingoy and hence with the affiliate Merchants registered with Zingoy.
You hereby agree to not post, or otherwise make available any content through the links shared:
- i. that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another's privacy, or is harmful to minors in any way;
- ii. that harasses, degrades, intimidates or is hateful towards an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
- iii. that includes personal or identifying information about another person without that person's explicit consent;
- iv. that is false, deceptive, misleading, deceitful, mis-informative, or constitutes bait and switch;
- v. that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, or content that you do not have a right to make available under any law or under contractual or fiduciary relationships;
- vi. that constitutes or contains ‘Affiliate Marketing’, ‘Link referral code’, 'junk mail,' 'spam,' 'chain letters,' 'pyramid schemes,' or unsolicited commercial advertisement;
- vii. that advertises any illegal service or the sale of any items the sale of which is prohibited or restricted by any applicable law in India or any of its constituent states;
- viii. that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
- ix. that disrupts the normal flow of dialogue with an excessive amount of content (flooding attack) to the Service, or that otherwise negatively affects other users' ability to use the Service; or
- x. that employs misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of content transmitted through the Service.
- xi. that which is otherwise prohibited under law or is against the public policy.
In addition, you also agree not to:
- 1. make or attempt to make unsolicited contact with any of the Merchants’ for any purpose whatsoever without the prior written permission of Zingoy;
- 2. "Stalk" Or Otherwise Harass Anyone;
- 3. collect personal data about any of the Merchants’ in the Zingoy’ network or 'stalk' or otherwise harass any such Merchant;
- 4. use automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the Service, unless expressly permitted by Zingoy;
- 5. Post Non-Local Or Otherwise Irrelevant Content, Repeatedly Post The Same Or Similar Content Or Otherwise Impose An Unreasonable Or Disproportionately Large Load On Our Infrastructure;
- 6. attempt to gain unauthorized access to Zingoy's computer systems, servers or engage in any activity that disrupts, diminishes the quality of, or interferes with the performance of, or impairs the functionality of, the Service or our Website;
- 7. remove or change any content on the Zingoy domain or attempt to circumvent security or interfere with the proper working of the Zingoy domain or any servers on which it is hosted;
- 8. misuse the login passwords or misuse any other information or content on the Zingoy website;
- 9. damage, disable, overburden, or impair the Zingoy website or service or interfere with any other party's use and enjoyment of any Zingoy website or service.
- 10. gain unauthorized access to Zingoy Website or Service, computer systems or networks connected to any Zingoy website or Service, through hacking, password mining or any other means.
- 11. create links to our Website from any other website, without our prior written consent;
- 12. frame or replicate the home page of Zingoy website containing such content that is unlawful, threatening, abusive, libelous, pornographic, obscene, vulgar, indecent, offensive or which infringes the Intellectual Property Rights of Zingoy or rights of any third party;
- 13. misuse, replicate or copy the source code and the object code contained in the computer program of the Zingoy website;
You will be solely responsible for all matters related to the content, operation and maintenance of your account, including, but not limited to
- i. any purchase made by your friends through links posted by you or any loss, damage or harm caused due to such purchase made or action taken upon by virtue of the advice posted by you.
- ii. inconvenience caused to your friends/prospective buyers by reason of any broken links shared by you.
You also represent and warrant that you shall comply with all rules, regulations and guidelines applicable to your operation and use of our Service.
Zingoy has a wide network of Merchants who enter into affiliate programs with our registered Users. Our Merchants remunerate us for managing their affiliate network and generating sales generated through links posted by our registered Users. By using our Service you hereby understand and acknowledge that:
- i. Zingoy uses its sole discretion in determining which Merchants it will be affiliated with it;
- ii. While, Zingoy makes the best attempt to provide its users with the biggest pool of Merchants online, Zingoy uses its sole discretion in determining the number of Merchants that will be affiliated with it. Users can view the Merchants associated with it using the ‘Stores’ section on the dashboard;
- iv. Merchants may terminate their involvement in the Service (generally or solely with respect to a specific User) at any time. Zingoy will have no control over or any liability in connection with any Merchant's decision to do so.
- v. Merchants may at any time send Zingoy a notice requesting that their links or references be removed or deactivated with a particular User. Such dis-association by the Merchant shall be communicated to you.
- vi. A Merchant may with or without any prior intimation to Zingoy, opt out of Zingoys’ affiliate network or may altogether cease to carry on its operations. Such dis-association by the Merchant shall be communicated to its Users, if the same has been duly intimated to Zingoy. Zingoy shall in no event be liable for loss of profits, loss of business, depletion of goodwill, loss of anticipated saving, notional loss of profits or similar losses by reason of failure by Zingoy to intimate its Users of such dis-association. The commission and pay-outs in such an event shall be dealt with in the following manner;
- vii. Notwithstanding referrals converted into actual sales through the User’s account, nothing contained herein would render Zingoy liable to pay any commission to its Users, if such pay-outs have not been duly paid by the Merchant to Zingoy or if the amount has been paid by Merchant and later on recovered from Zingoy or if Zingoy has reason to believe that such outstanding commission is no longer recoverable from the Merchant(s). Zingoy shall also not be liable for any loss, harm, liability or damage suffered by the User, directly or indirectly, in this regard.
By using our Service you understand and acknowledge that the pay-out structures of each of our Merchants vary and are subject to different payment policies. Modifications (if any) which may be introduced in your pay-out structure could arise out of a subsequent change in a Merchants’ payment policy which is at their sole discretion Nothing contained herein would obligate Zingoys’ involvement in any dispute arising in this regard, in any manner whatsoever.
At Zingoy we follow a simple and a transparent payment mechanism. We collect and aggregate all commissions due to you, from one or various Merchants. We pay you on account of links converted into actual purchases through your account. You can always see your payouts on logging in on your ‘Dashboard’ of your Zingoy account.
Zingoy manages your affiliate links and takes care of your pay outs with each such Merchant. We follow the Net60 payment cycle. Zingoy would collect and aggregate all your commissions, due from our Merchants, and pay you your share at the end of 60 days (two months). We make payments via Direct bank transfer and by way of vouchers.
Payments by way of direct bank transfer
Once you have crossed the threshold limit of Rs. 250 as aggregate cashback (payable to you by referrals of one or more Merchants taken together), you would be entitled to receive the money from Zingoy in a given payment cycle. In case you opt to claim the cashback earned by you in your Zingoy account by way of a direct bank transfer, you would be required to opt for that method while claiming cashback. Once the User opts for cashback by way of direct bank transfer, the cashback amount would be transferred to the ‘active’ bank account as provided in the Zingoy User account. Users are required to mention the correct bank account details in their Zingoy registered User account and also to mark the correct account as ‘active’ account. Zingoy will not be responsible in any manner in case the cashback amount is transferred to an incorrect amount due to incorrect bank details provided by the User.
Claiming cashback by way of gift vouchers
Once you have crossed the threshold limit of Rs. 250 as aggregate cashback (payable to you by referrals of one or more Merchants taken together), you would be entitled to receive the money from Zingoy in a given payment cycle. In case you opt to claim the cashback by way of Amazon / Flipkart vouchers, you would be required to opt for that method while claiming cashback. Once the User opts for cashback by way of Amazon / Flipkart vouchers, the vouchers would be issued to the User on the applicable payment date. The gift vouchers (i.e. Amazon / Flipkart vouchers) are issued in lieu of the cashback amount earned in the Zingoy account and are not a gift from Zingoy. Accordingly, Users are required to deposit the necessary taxes with the Government on the amount paid by way of gift vouchers. Zingoy will in no way be responsible in case of non-payment of statutory tax liability by the respective User.
Purchase of vouchers on the Zingoy App
Zingoy app permits its users to purchase vouchers available on Zingoy.com (linked via Voucher Providers’ API) Users cannot use the validated cashback money earned on Zingoy for the purpose of purchasing vouchers on Zingoy.com. Vouchers can be purchased using the PayUbiz payment gateway on Zingoy.
Conditions for purchase of vouchers
- 1. The vouchers are linked to Voucher Providers’ API and the Users will be sent the vouchers via e-mail provided the same is available in stock.
- 2. Users are requested to provide the correct e-mail address in their User Zingoy account. Once the voucher has been sent to a particular email address, Zingoy will not be responsible to re-issue the same voucher to any other email address.
- 3. A voucher purchased can neither be cancelled nor be transferred after its purchase.
- 4. For the purpose of purchase of vouchers, User is required to make payment of the cart value using PayUBiz payment gateway. The below-mentioned terms and conditions pertaining to payment via PayUBiz shall apply in addition to these terms.
- 5. A User can purchase maximum 10 vouchers at a point of time, subject to availability.
- 6. The price of the vouchers and the cashback on each Merchant store shall differ. Zingoy reserves the right to change the price and cashback, from time to time, without further notice to the User. Users are requested to read the terms and conditions on the respective Merchant store page before making the purchase.
- 7. If a voucher is out of stock (in total or in part), the user will be prompted accordingly. In a situation where payment has been done but vouchers are out of stock (in total or in part), the user will be refunded the excess amount paid by the Users within 10 working days or such time frame as may be communicated to the User.
- 9. The voucher purchased by User is solely their responsibility. Neither Zingoy nor the respective Merchant or Voucher Providers’ are responsible for lost or stolen vouchers or for retrieving voucher reference numbers or voucher security codes.
- 10. User should not provide false data including false names, addresses and/or contact or payment details; or engage in any unlawful activity in connection with the purchase or use of a Voucher, or allow anyone else to do so. Zingoy reserves the right to deny cashback or suspend or remove any User (without notice) in case they are found engaging in fraudulent or unlawful activities.
Payment for purchase of vouchers via PayUBiz
Once the payment has been made using the payment gateway, the vouchers will be sent via email to the Users email account provided on Zingoy provided the payment is reflected on the PayUBiz panel of Zingoy. In case the payment has been made by the User and the same is not reflected on Zingoy’s PayUBiz Panel, the User will have to write to the Bank directly for the payment issue. Zingoy will not be responsible in any way to provide User any resolution on the payment issues arising on account of payment through PayUBiz.
User will be entitled to use the money only on the Zingoy website. In case of excess payment made, for whatever reasons, the amount will not be refunded to the User. Accordingly, we request the Users to exercise caution while making payments as the payments once made are not entitled to refund by either Zingoy or PayUBiz.
Redemption of voucher
- 1. The Voucher is valid for one person only and can only be redeemed once.
- 2. Users are required to follow the redemption instructions associated with the Voucher while redeeming the Voucher.
- 3. Every voucher is valid for a limited period of time as may be mentioned on the voucher or the e-mail sent in this regard (“Redemption Period”)
- 4. In order to redeem a voucher, User must present it to the Merchant within the Redemption Period. In case the User does not redeem the Voucher within the Redemption Period, the Voucher expires automatically and cannot be redeemed anymore. Zingoy will in no way be liable to the User in case the voucher is expired due to non-redemption by the User.
- 5. Vouchers are redeemable in their entirety only. If, for whatever reason, you redeem the Voucher with a Merchant for less than the original (un-discounted) value of the Merchant Offering, you are not entitled to a credit, cash refund or new Voucher for the difference between the original (un-discounted) value and the redeemed value.
- 6. On behalf of the Merchant, Zingoy may collect costs associated with the purchase and/or redemption of a voucher. All such fees or costs (if any) will be communicated to the Users before they purchase the vouchers.
Cashback on vouchers purchased
- Cashback earnings on vouchers purchased for respective Merchants will be displayed along with vouchers or may be displayed on the Merchant Store page.
- On making a valid purchase of vouchers by the user the applicable cashback, if any, will be validated and credited to the user account within 24 hours.
- Once a purchase is been made, the user can neither cancel the order nor transfer the same to another user.
- In case of any dispute pertaining to the cashback on vouchers purchased, Users should write to Zingoy at [email protected]
You understand and acknowledge that Zingoy shall be liable to pay you commission only in respect of (i) a bonafide purchase by using affiliate links generated through your Zingoy account, and (ii) amount has been received by Zingoy in that regard, from the Merchants.
It is hereby clarified that purchases made by users through other affiliate links used by the Users will not entitle the Users to any commission or payment from Zingoy or any Merchant of Zingoy in respect of that purchase/transaction.
It is also clarified that commissions and payouts are strictly determined on the basis of transactions as they are recorded by the Merchants, on the basis of which money has been paid to Zingoy. Although Zingoy maintains a record of referrals converted into actual purchases through your account, Zingoy can neither question nor modify the commission structure so derived at by the Merchant(s) for its payouts.
Nothing contained herein would obligate Zingoys’ involvement in any dispute arising in this regard, in any manner whatsoever. Also, nothing contained herein would render Zingoy liable to pay any commission to its Users, if such commission has not been duly paid by the Merchant to Zingoy or if Zingoy has reason to believe that such outstanding commission is no longer recoverable from the Merchant(s). Zingoy shall also not be liable for any loss, harm, liability or damage suffered by the User, directly or indirectly, in this regard.
If a Merchant in the event of a sale, through your account, has any reason to believe that the sale so made is fraudulent, bogus or mala-fide, he may cancel or reverse, as the case may be, the amount payable to Zingoy, in relation to the sale in question. Also, it may so happen that the customer may be refunded his purchase money, in accordance with the Merchant’s website policy due to one or more reasons such as dis-satisfaction of the product/service received or faulty/wrong order delivered, or any other reason whatsoever. In such a case also, the amount accruing to Users’ account by the Merchant may be cancelled or reversed. The cancellation or reversal of the amount payable to the User is referred to as “Chargebacks”.
Chargebacks are generally communicated to Zingoy by its Merchants, on or before the 60th day on which the purchase was acknowledged by the Merchant. On such an event occurring, the User will be immediately notified of such cancellation or reversal of the commission due and payable to the Zingoy. However, sometimes Chargebacks may or may not be communicated by the Merchant to Zingoy. You understand and acknowledge that in such cases, Zingoy will not be able to inform you of the Chargebacks issued by the Merchants. Zingoy shall however intimate you of non-receipt of commission due from the Merchant, as and when amount is due and not received by Zingoy. Zingoy shall not in such a case be liable to reimburse or refund on the Merchant’s behalf, any sum which may be due to you.
Additionally, in the event of a Chargeback being wrongly issued on you, you may communicate the same to us via e-mail for redressal.
In the event of delay in intimation to the User by Zingoy or non-receipt of intimation released by Zingoy due to high internet traffic, transmission problems, telecommunication system failures or errors or any other Force Majeure event, Zingoy will not be liable to pay the Users any damage, loss, liability or expense which may have been incurred, suffered or borne by the Users in that regard, or any compensation for loss of profits, loss of business or notional loss of profits.
COMMUNICATION OF CHARGEBACKS AFTER THE CASH BACK HAS BEEN PAID BY ZINGOY
In some cases, chargebacks are communicated by the Merchants after the transaction has been confirmed as ‘validated’ and the cash back for such transactions is paid by Zingoy. Zingoy will immediately notify the User of such chargebacks or cancellation of transactions. Such excess cashback paid by Zingoy to the User is required to be repaid by the User to Zingoy within 15 working days from the date when the User is notified of such chargeback. In case, the User defaults in making the payment of excess cashback amount or refuses to repay the cashback within the aforementioned time frame, Zingoy reserves all the rights to recover the commission from the amount pending to be paid by Zingoy to the User or by taking legal action or any other legal remedy against the User, as Zingoy may deem fit.
Please note that there are various circumstances in which a transaction with a Merchant may not constitute as a valid transaction, or Cashback may not result from it. The User understands that all transactions made by him/her are not with us, but with the individual Merchant. Further, from time to time Merchants may increase or decrease the pay-out amount in which case the cashback offer illustrated on our Site may be incorrect. By default, your applicable transactions will be credited in line with the pay-out reported to us by the Merchant, which may be more or less than the rate mentioned on Zingoy website. We shall not be liable for any difference in the expected cashback by the User and the actual Cashback received by the User.
Whether a transaction shall qualify as a valid cashback transaction shall be at the sole discretion of the Merchant or us and the User understands and agrees to the same. We shall not be held responsible if the Merchant fails to report a sale to us or does not qualify a transaction for cashback. Tracking the transactions and qualifying the same as eligible for cash back is at the sole discretion of the Merchant and Zingoy shall in no way be responsible for any failure by the Merchant to track a particular transaction. Further, we shall not be responsible in the event due to some technical or other error we cannot trace a sale back to the User and does not qualify the transaction for cashback for any reason, whatsoever. Whilst we will endeavour to recuperate non-payments from the Merchants, the decision of Zingoy, the Merchant or Merchant’s tracking details is final. Whilst we will try and recuperate missing pay-outs, at any point we reserve the right not to chase missing pay-outs, particularly where no purchase has been made or where the merchants does not provide reasons for non-payment of cash-back. Zingoy will be responsible for providing cash back to the users only if the same has been provided by the Merchants and only when the same has been qualified transaction for cash back by the Merchant.
We reserve the right to reclaim or make balance adjustments accordingly where it has been established that any credit has been applied in error. This will include but is not limited to transactions where the credit is not genuinely due or payment for any credited transaction has not been received from a Merchant and/or misuse or fraud. This can include transactions which are already marked as payable or validated in your Account, or for transactions which have already been paid over to you.
OPERATION OF OUR CASHBACK SERVICE
Zingoy reserve the right to withdraw, modify or suspend aspects of the Cashback Service, or the entirety of it, where Zingoy has legal, security, technical or commercial reasons to do so. Zingoy may give the registered Users advance notice before taking such action, except where it is necessary to take earlier action for security reasons or because of technical difficulties which would otherwise adversely affect our service. There may also be times when the Cashback Service becomes inaccessible as a result of technical difficulties experienced by Zingoy or on the Internet; Zingoy will, however, use reasonable skill and care to overcome these difficulties where they are within our control. Please note, however, that we cannot guarantee continuous access to the Cashback Service or any of the content that appears on it.
Nevertheless, we shall strive to ensure that any periods of planned unavailability, which you will be informed of when you access the Cashback Service at the relevant time, are kept to a minimum.
For security or other reasons, we may require you to change password or other information which facilitates access to the Cashback Service; however, we will never ask you for your password via email, telephone, or any other means other than through the Zingoy website. You are solely responsible for maintaining the confidentiality of your password and any additional identifying information.
Intellectual Property Rights of Zingoy (“Intellectual Property”) shall mean any and all intellectual property or proprietary rights of Zingoy, including any and all rights over all its data, information, techniques, methodologies and materials, computer programs, java script code software, source code of the Zingoy program, object code, and shall include all rights as applicable relating to any copyright (including rights in audio visual works), trademarks (including logos, slogans, domain names, trade names and service marks), patents (including patent applications and disclosures), designs, proprietary rights and trade secret rights, recognized in any country or jurisdiction in the world.
The Users shall not be permitted to, directly or indirectly:
- i. distribute, transfer, sub-license, rent, lend, transmit, sell, re-circulate, assign, lease, re-sell, publish or otherwise make available all or any portion of the Intellectual Property;
- ii. copy, translate, convert, decompile, alter, enhance, disassemble, modify, change, or create derivative works or further develop the source code contained in the Zingoy program or that contained in the Code;
- iii. reverse engineer, reverse assemble, reverse compile, or otherwise translate such computer program(s) or the Code;
- iv. interfere with the operation of the Service or otherwise attempt to discover the source code contained in the Zingoy programs or that contained in the Code;
- v. use our programs or the Code (or any of them) for any illegal purpose or in any manner inconsistent with or not permitted by this Agreement.
- vi. infringe or attempt to infringe in any manner, all or any portion of the Intellectual Property;
- vii. use the Service in any way other than as expressly set forth herein;
All rights, titles and interests in the Intellectual Property along with all the improvements, developments and derivative works thereof, together with all intellectual property rights embodied therein, shall, for all purposes, be deemed to be, at all times, the property of Zingoy. You will have no rights with respect to the foregoing except for the limited license expressly granted herein.
The Merchants associated with Zingoy may be protected by intellectual property laws of India or a country outside India. Your attempt to modify, copy, distribute, transmit, resell, redistribute, broadcast, display, perform, reproduce, publish, license, frame, transfer, or otherwise use in whole or in part, any intellectual property belonging to such Merchants, or relating to the products and services offered by them, may subject you to infringement consequences in accordance with the policies of such Merchants which may be enforced by them in India or outside India. Zingoy is not and shall not be bound by any consequences arising by virtue of the User infringing or attempting to infringe the intellectual property of such Merchants. You hereby agree and undertake to be solely responsible in this regard, in the event of claims or disputes which may arise by Merchants alleging infringement of intellectual property by Zingoy.
The User hereby indemnifies and keeps indemnified, saved, defended and harmless on full indemnity basis Zingoy and all persons claiming under Zingoy (“Indemnified Persons”), from and against all losses and/or damages arising as a result of any notices, proceedings, litigations, claims, penalties, demands, causes of action, judgments, liabilities, costs and expenses (including, without limitation, reasonable attorneys’ fees) that may allegedly arise out of, in whole or in part from:
- i. breach by the User, directly or indirectly, of the obligations and conditions contained in this Clause;
- ii. infringing in any manner or attempting to infringe in any manner the intellectual property right of the Merchants associated with Zingoy;
- iii. Merchants alleging infringement by Zingoy of their intellectual property.
Our Website offers services, products and deals at prices which are quoted by the respective brands/merchants/traders. Zingoy does not directly service products or sell the same on our Website. Thus discounts/sale/ coupons may only apply to those brands/deals who offer their products/brands/deals on sale or discounted prices.
You are advised to undertake your own research as regards the best price for the products or deals available. We shall not in any manner be liable for any claims, damages, losses or liabilities which may arise as a result of your purchasing a product for a higher price than that available elsewhere or booking a deal which may have been withdrawn by the merchant. Your payments and refund policies shall be subject to the terms and conditions of the website they are purchased from. You are advised to undertake reasonable efforts in acquainting yourself with such terms and conditions before purchasing any product deal.
In order to enhance the overall experience of our customers, Zingoy has developed a unique mobile application of Zingoy.com for smart phones and other communication devices (“Zingoy App”). The application will provide you with convenient access to your Zingoy account and other Merchant details required by you and the Zingoy App will work in a similar manner as the one accessed by you on your computer/laptop/tablet vis-a-vis converting merchant links into affiliate links, maintaining account of commission receivable, purchasing of vouchers and claiming of cashback etc.
We request you to be cautious of bogus or fake applications urging free or pre-paid download in the name of Zingoy or name similar to Zingoy.
Zingoy in this regard disclaims any liability, damage, loss or harm which you may suffer, directly or indirectly, by virtue of:
- 1. Harm Caused To Your Mobile Or Other Communication Device By Download Of Any Contaminated/Destructive Viral Elements Or Any Content Accompanied By Such Download; Or
- 2. Purchase Of Products/Services From The Mobile Application Downloaded;
- 3. Claims Made On Zingoy for Refund Of Charges Paid In Relation To Such Paid Mobile Applications.
ACCOUNT, PASSWORD AND SECURITY
You will receive a password and account designation upon completing your registration process on our Website. You would be responsible for maintaining the confidentiality of the password assigned to you and your account details and for all activities that are undertaken through your account. You agree to (a) immediately notify Zingoy of any unauthorized use of your password or account or any other breach of security, and (b) logout from your account at the end of each session.
Zingoy shall not be liable for any loss or damage arising from your failure to maintain your account and/or password.
You shall not have more than one active Account on our Website. Additionally, you are prohibited from selling, trading, or transferring your Account to another party or otherwise dealing in your account in an inappropriate, indecent or illegal manner.
You hereby indemnify Zingoy and keep indemnified, saved, defended and harmless on full indemnity basis Zingoy and all persons claiming under Zingoy ("Indemnified Persons"), from and against all losses and/or damages arising to Zingoy as a result of any notices, proceedings, litigations, claims, penalties, demands, made by or served upon Zingoy by the respective merchants/brands and/or judgments, liabilities, costs and expenses (including, without limitation, reasonable attorneys' fees) allegedly arising in that regard, in whole or in part from any user attempting to defame, insult or offend any merchants/brands or by posting any content which is abusive defamatory or libellous for such merchants/brands.
LIMITATION OF LIABILITY
Although the information provided to you on this Website is obtained or compiled from sources which we believe to be reliable, neither Zingoy, nor any of its subsidiaries, directors, officers, employees, or any third-party vendor guarantee you the accuracy, completeness, comprehensiveness, timeliness or availability of any of the products, deals, services or other content provided through this Website. Neither Zingoy, nor any of its subsidiaries, directors, officers, employees, or any third-party vendor shall be liable for the purchase by you of products, services or deals based on suggestions or advice shared on our discussion forums or by users and visitors of our Website or have any responsibility of any kind, for any loss or damage, direct, indirect, consequential or incidental incurred by you, in the event of any failure or interruption of the Zingoy website, or from any other cause relating to your access to, inability to access, or use of the Zingoy Website, whether or not the circumstances giving rise to such cause may have been within the control of Zingoy or of any vendors providing software or support services to Zingoy.
Zingoy shall not be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. Zingoy shall have no responsibility to provide you access to our Website whilst such unforeseen delays or interruptions continue.
Zingoy.com does not, expressly or impliedly, warrant, guarantee or make any representation concerning the use, suitability and usability of use results of use or inability to use the products and services on its Website nor does it endorse the accuracy of links, coupon codes, or any deals on this Website or any products and services or their usability, reliability, suitability, quality, price competiveness, completeness, merchantability and suitability for your need and requirements. Zingoy.com does not guarantee or warrant the links or deals posted on any other platform by the users, as it may lack authenticity. Any information, deal, product or service provided may contain inaccuracies and/or typographical errors. By offering products and services of various merchants and brands no recommendation or inducement is made or advice given in any manner to purchase such products and services. Nothing contained herein shall be deemed to construe as shopping advice or inducement to shop a particular brand or use a particular shopping platform. Your purchase or order booking shall be at your sole discretion and decision shall be subject to terms and conditions of such brands, merchants and dealers. Any information or data available is provided only on an "as is where is basis" and "with all fault and are on the best effort basis" without any responsibility or an obligation on the part of Zingoy.com to check or provide accurate and reliable information regarding the products and services. The user assumes the entire risk with respect to the use, results of such use, in terms of usability, reliability, quality, price competiveness, completeness, merchantability and suitability of the products and services for a particular purpose. The user waives his or her right to make any claim based on the detrimental effects or results of any reliance placed by the user on any information or data made available via Zingoy.com.
All the proprietary rights, statutory or otherwise contained in the information received, downloaded or used by the user/visitor of this Website shall remain in exclusive property of Zingoy.com. Any reproduction, redistribution or transmission, for consideration or otherwise, of any such information contained in the Zingoy.com Website is strictly prohibited and any attempt in that regard would constitute a breach under the laws of India.
Use of this Website shall be deemed acceptance of these terms and conditions and all amendments from time to time and the user shall not be entitled to claim that he/she was not aware of the same.
The development of Zingoy.com Website with respect to the nature of the information or data available on the Website, is a continuous and on-going process. Zingoy.com does not assume or purport to assume any responsibility or liability to the user for failure or inability of the user to access or use the website for any purpose. Published information or data available on the Website may not be current or up to date for any purpose. Zingoy.com Website is not to be and should not be construed as purporting to offer any information, products or services to citizens of such jurisdictions whose laws conflict with, differ from, or provide higher requirements than those necessitated by the laws of India.
Zingoy.com website may contain links to other websites operated by parties other than Zingoy.com. Zingoy.com is not responsible for the contents of or information offered by any linked website, any link contained in a linked website or any changes or updates to such websites. Inclusion of such a link on the website does not imply any degree of endorsement by Zingoy.com, regarding the quality of information provided or the nature of content by such a linked website or any changes or updates to such websites.